Some products or orders may be delayed due to COVID-19. Read more here about our COVID-19 precautions and safety policies.

FAQs

Can I Purchase Copenhagen Imports’ Modern Furniture Online?

Absolutely! We can sell online to any customer who lives within our delivery zip codes in Arizona and Texas. If an item is in-stock near you, you have the option to add it to your cart and checkout smoothly. You can then easily choose a pickup or delivery date that works for you. If an item you're interested in purchasing is on an incoming order (and the ETA provided on the product page), please contact your nearest Copenhagen location and speak to one of our associates about reserving the piece with a deposit. Though our website offers a multitude of furniture options, not all items we carry are listed. If you can’t find what you’re looking for, please call or visit in-store for a wider variety. We hope you enjoy both online and in-store shopping.

Can You Deliver My New Contemporary Furniture Purchase?

We are proud to deliver furniture to your home within our coverage areas in Arizona and Texas. We know furniture is heavy and cumbersome, so our team will gladly deliver it to you through our in-house white glove delivery team. However, Copenhagen Imports is dedicated to the safety of our customers as well as our employees, so some delivery conditions may apply. We do not deliver outside of Arizona and Texas

Do You Offer Any Special Financing Options?

We want to make sure you can comfortably afford the contemporary furniture that you desire, so we gladly offer flexible financing options. Copenhagen Imports is partnered with Wells Fargo Bank, N.A. which allows us to offer various financing programs to suit your needs and budget. Feel free to complete a simple credit application online to accelerate the process when you visit our store.

What About Special Orders?

We are happy to be able to special order some items in your choice of leathers, fabrics, and woods. All special orders require a 25% non-refundable deposit, and are considered final sales once the merchandise is in. If you have questions about what colors or materials an item can be ordered in, please contact your nearest location.

Do you Offer a Layaway Program?

Copenhagen will be happy to hold your merchandise for up to four months with a 20% initial deposit. You will be invoiced monthly for four more payments, which can be made by phone with a credit card, or in-store with a check, cash, or credit card. Once your merchandise is paid in full, arrangements can be made for delivery or pick-up of your items.

What is the Warranty on Your Products?

All Copenhagen merchandise has a warranty, and we stand behind each and every item that we sell, no matter the price-point. Terms and conditions of these warranties will vary with the individual products, and all warranty issues must be handled through us.

For more information on specific merchandise warranties, please contact your nearest Copenhagen location.

Do You Have Anyone to Help Me Select My Home’s Furniture?

Our expert team of interior designers are here to help you make your design vision a reality. We offer in-home consultations as well the usual focused help in-store. They are trained to help with design, direction, and everything in between.

How Should I Care for My Furniture from Copenhagen Imports?

In addition to helping you find luxurious furniture that will look great in your home, Copenhagen Imports can provide furniture care recommendations to ensure it remains in pristine shape for years to come. Our team can help you maintain matte lacquered wood surfaces, natural teak wood, oiled surfaces, marble, travertine, leather, textiles and more. To learn more about our care products or order care products online, please click here.

How do I Ask Another Question?

Please call one of our locations for immediate assistance or click here to send us your question from the CONTACT US page. We will get back to you within 24 hours.

Do you Have Any Special Policies in Place Due to COVID-19?

The health and safety of our customers and employees is a top priority for us. As such, we have adopted appropriate measures to safely allow access to our showrooms. Please read more here for a description of these measures.

What is Included in your Delivery Service?

Our delivery teams in Arizona and Texas are friendly, professional, and knowledgeable about furniture assembly and care. Once you schedule a delivery, our Customer Service team will reach out two days prior to your firm date to provide a 3-hour delivery window. Upon arriving to your home or delivery location, our drivers will wear masks, booties, and gloves to ensure a safe delivery. Our delivery service includes furniture assembly and placing the furniture in your home or space in its desired location. Please note that, due to COVID-19 protocols, we are not able to move existing furniture to other places in your home or remove existing/unwanted furniture upon delivery. We ask that your space is clear for the setup and assembly of your new furniture items and that an adult is home to receive the delivery. With any questions or concerns, please contact your nearest Copenhagen Service Center.

How Do I Know if the Furniture I Want is in Stock?

Every item on our website has its availability listed. If it says “In Stock,” then it is currently available for purchase online or in-store, and you may add it to your cart or call a location to check if it is located near you. If it says “Please call,” please call to check its availability, as it may be discontinued or out of stock. Items that are not yet available but will be soon will have an ETA date listed. You are welcome to call or visit in-store to pre-order those items with a 20% deposit.

Where Can I Shop In-Person for Copenhagen Furniture?

We have locations in Phoenix, Scottsdale, Tempe, and Tucson, AZ, as well as Austin, El Paso, and San Antonio, TX. Additionally, we have expansive warehouse clearance centers in Phoenix, San Antonio, and Tucson.

What Options Do I Have for Furnishing My Bedroom?

We provide every essential and accent piece you will need for your bedroom. From beds and nightstands to vanities and mirrors, our products are both unique and complementary to each other. Choose an entire matching bedroom set, or pick individual pieces that bring modern or contemporary style to your space.

How Can I Create a Modern Home Office?

We offer various home office options, from laptop desks to executive desks, file cabinets to entire organization systems. Our office chairs are ergonomic and designed to bring you optimal comfort. Whether you want to pursue a passion project or manage your business at home, we can outfit your home office with functional contemporary furniture.

What Should I Consider When Choosing a Dining Room Set?

We have options suitable for large feasts or intimate get-togethers. We offer a wide variety of dining tables, chairs, sideboards and curios, bars and barstools, and much more in all types of finishes – wood, marble, ceramic, glass, or stone. We carry subtle mid-century modern pieces as well as showstopping pieces with sculptural bases. Key to choosing the right dining set is knowing what functions and characteristics you most need for your lifestyle. If you need a table that can adapt to your day-to-day needs, you could consider a table with extension leaves or an extendable top so that you can seat four to ten or more guests.

How Can I Maximize My Living Room’s Appeal?

We have everything you need to make your living room welcoming and sophisticated. If you need a piece of furniture that can promote relaxation, browse our sofas, loveseats, sectionals, chairs, recliners, and sleepers. If you want accent pieces or focal points, check out our TV and media storage centers, occasional tables, shelving options, and other accessories. Let your living room furniture be just as delightful as the time you spend in the space. If you’re looking to add comfortable, timeless style to your space, you may consider a Stressless recliner by Ekornes of Norway, or the Eames chair - a mid-century modern icon by Herman Miller.

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